Terms & Conditions

Delivery

We reserve the right not to deliver orders until all previous deliveries have already been paid for.

We also reserve the right to exclude payment methods and to make them dependent on a credit check and a maximum order quantity.

We are entitled to make partial deliveries.

Subsequent deliveries will be shipped free of charge.

 

Delivery Time

Standard deliveries are made within 3-4 working days.

 

Self-Delivery Reservation

If we order articles ourselves from suppliers, the suppliers have been carefully selected by us and are reliable.

If an article ordered by you online is not available because we are not supplied by our supplier without our own fault, we are entitled to withdraw from the contract.

We shall not be responsible for the impossibility of performance if we have concluded a congruent hedging transaction with the supplier in good time to fulfil the contractual obligations and the supplier has breached these obligations.

In the event of withdrawal, we will inform you immediately in writing (also by e-mail) and reimburse any payments already made without delay.

 

Shipping Costs

The forwarding expenses are raised flat-rate and result as follows:

  • 3,99 EUR for shipping within Germany up to a value of 50,00 EUR
  • 10,00 EUR for shipping within the EU up to a value of 100,00 EUR
  • 15,00 EUR for shipping to Liechtenstein or Switzerland up to a value of 100,00 EUR
  • DHL deliveries on a desired day and time within Germany cost 1.50 EUR in addition to the normal shipping costs.

 

Payment

We offer various payment options:

  • Credit card (for security we participate in “Verified by Visa” and “3D Secure System”)
  • PayPal
  • Giro Pay
  • SEPA direct debit
  • by Invoice

 

Conclusion of Contract

With your order you make an offer to conclude a sales contract. The receipt of your order will be confirmed in writing (by mail or e-mail). The purchase contract will then be bindingly concluded 1 working day after receipt of your order, without requiring any further explanation.

 

Retention of Title

The goods remain our property until full payment has been made.

 

Invoices

If you have provided us with an e-mail address, you agree that the invoices will be sent to this e-mail address in PDF format.

A subsequent change of the invoice (e.g. subsequent change to a company) is not possible.

 

Dispute Resolution

The European Union provides an online platform (“OS Platform”) at http://ec.europa.eu/consumers/odr for the out-of-court settlement of consumer disputes. We do not take part in a dispute resolution procedure before a consumer arbitration board and are not obliged to do so.

 

Power of Revocation